Shipping Policy

Last Updated: June 29, 2026

Order Processing

Orders are processed the same business day when payment has cleared, excluding Sundays and holidays. Orders typically ship the same day or the following business day. Orders placed on Sundays or holidays are processed the next business day. Your order will not be processed or shipped until payment has been received and cleared.

Shipping Rates

We offer a flat-rate shipping and handling fee of $7.95 per order. This rate applies to all eligible orders.

Shipping Destinations

We currently ship within the United States only. We do not offer international shipping at this time.

Delivery Times

Once shipped, orders are sent via standard shipping. Delivery times vary based on destination but typically arrive within several business days after shipment. Delivery time estimates are not guaranteed and may be affected by carrier delays, weather, or other factors outside our control.

Order Tracking

Where available, tracking information will be provided once your order has shipped.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address. We are not responsible for orders delayed, lost, or delivered incorrectly due to an inaccurate or incomplete address provided at checkout.

All Sales Final

Due to the nature of our products, all sales are final. We do not accept returns or offer refunds or exchanges. Please review your order carefully before completing your purchase.

Damaged or Incorrect Orders

If your order arrives damaged or you received an incorrect item, please contact us within 7 days of delivery at support@biodesignresearchusa.com so we can review the issue. Documentation (such as photos) may be required.

Contact

For any questions regarding your order or this Shipping Policy, please contact us at support@biodesignresearchusa.com.